📦 Mignon’s Mushrooms Shipping Policy
At Mignon’s Mushrooms, we believe fast, reliable delivery is part of great customer care. That’s why we work hard to ensure your order arrives quickly and safely — and we keep you updated every step of the way.
All orders are shipped from Austin, Texas, and we currently use the following carriers:
- USPS Ground Advantage
- USPS Priority Mail®
- UPS Ground
🚚 Same-Day Shipping Guarantee
We process and ship orders Monday through Friday, excluding federal holidays.
- 📬 Orders placed before 11AM Central Time ship the same day
- 🕓 Orders placed after 11AM ship the following business day
- 📦 If an item is out of stock, our customer service team will:
- Notify you of the delay
- Offer a comparable replacement
- Or refund the item upon request
Mignon’S Mushrooms is known for excellent customer service. We go the extra mile to keep you informed and happy with your purchase.
🗺️ Shipping Speeds & Delivery Estimates
While we do our part to ship promptly, actual delivery times are determined by the carrier. Estimated shipping timeframes are:
- USPS Ground Advantage: 2–5 business days
- USPS Priority Mail®: 1–3 business days
- UPS Ground: 1–5 business days (depending on location)
🕐 Please note: Shipping estimates are not guarantees. Once your order has left our facility, delivery times are controlled by USPS or UPS.
🧾 Tracking & Delivery
Once your order ships, you’ll receive a tracking email with a link to view your shipment status in real time.
You can also track your packages directly using these carrier tools:
For delivery updates or missed packages, please contact the carrier directly:
- 📮 USPS Customer Service: USPS Help | 1-800-275-8777
- 📦 UPS Customer Service: UPS Help | 1-800-742-5877
✅ Summary: What You Can Expect
- 🕒 Fast shipping from Austin, Texas
- ✉️ Real-time tracking sent straight to your inbox
- 🛍️ Same-day shipping on all in-stock orders received before 11AM CT
- 🔄 Proactive communication if an item is out of stock
- 🧡 Friendly, personal customer support
If you have questions about your order, don’t hesitate to contact our customer service. We’re happy to help.